Frequently Asked Questions
Everything you need to know about your next timepiece.
What is the typical shipping time for international orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 5-10 business days depending on your location and chosen shipping method.
Are WATCHDIVES timepieces water-resistant?
Yes, our watches are specifically engineered for durability. Most models feature a water resistance rating of 200m to 300m, making them suitable for professional marine activity and serious surface water sports.
What is your return and exchange policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the watch in its original, unworn condition with all protective films and packaging intact for a full refund.
Do the watches come with a warranty?
Every watch purchased from WATCHDIVES comes with a comprehensive 2-year movement warranty. This covers any manufacturing defects to ensure your timepiece remains reliable.
How do I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website so you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods to ensure a secure and convenient checkout process.