Returns & Exchanges

At WATCHDIVES, we want you to be completely satisfied with your luxury timepiece, which is why we offer a 30-day return policy for items in original, unworn condition. If your watch doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the watch in its original brand box, including all protective plastics, tags, warranty cards, and any complimentary tools or straps provided.

3

Ship the Item

Affix the provided shipping label or use a trackable courier service to send the package back to our quality control center for inspection.

4

Quality Inspection & Refund

Once our horologists verify the watch's condition, your refund will be processed to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing